Technology Struggles That Impact Businesses
Since 2011, we've been providing technology solutions for multi-location businesses that protect their assets, data, and reputation. We've been successfully delivering surveillance security and technology solutions tailored to the specific needs of these industries resulting in technology compliance, security, and productivity.
Before working with us, our best clients struggled with managing and maintaining their Networks and surveillance security technology. Often, they had hardware and software that weren't aligned, leaving them with solutions that operated inefficiently and unproductively. They encounter issues such as:
- Slow and poor-quality service from their existing network and security vendor
- Inexperienced tech team, particularly in Network management
- Cookie-cutter solutions lacking customization
- Reactive rather than a proactive approach
Fully Managed Technology Services for Businesses
Current investments in technology should be protected and optimized, giving businesses the right balance between existing processes and innovative technology trends.
Our managed solutions seamlessly integrate with your organization's culture, providing technology standardization to ensure smooth and predictable management of your network infrastructure. Managed services, like the ones we deliver, implement cyber security best practices that mitigate cyber threats and impractical protocols.
Fully Managed Technology Solutions
Layered Security Package
Our layered solutions include design, installation, and project management. This approach is a multi-faceted strategy, beginning with a secure cabling infrastructure that allows for seamless network management and ensures reliable connectivity while minimizing vulnerabilities. Our robust access control and surveillance security protocols are then deployed within the network security shield providing full surveillance control and visibility of a property. Smart credentials allow for a smooth end user door access control experience and the surveillance integration provides administrators multiple verifications for unauthorized events.
Our integrated access control and surveillance system acts like an “eye of god,” giving you control and visibility into various parts of your business. This system is equipped with intelligent, high-definition hardware that gives you real-time monitoring, deterring theft and enhancing situational awareness. Additionally, our E911 and hosted phone solution gives you the ability to work anywhere through a hosted mobile app. This freedom allows you to conduct business using an advanced communication solution wherever you are.
Network Management & Security
Our network management services act as a shield with strong cabling as the true "homerun" connection. After all, your network is only as strong as the infrastructure that supports it. We consult, install, monitor, and manage your network. We monitor the performance of your network, ensuring data integrity, and troubleshooting issues to minimize downtime. Convergent partners with WatchGuard to provide proactive network management. You can freely adapt to changing demands, scale your operations efficiently, and maintain a competitive edge in your specific industry.
Access Control Security
Our access control solution is the first line of defense for your business. Access control systems manage and regulate entry into your building, within your office, and any physical spaces you wish to safeguard. These systems include features such as Apple and Google wallet (NFC) card readers, biometric authentication, and cyber secured web access management software. Access control acts as a layer of security that protects your on-premises assets, applications, and data. Solutions like this from Convergent reduce your risk of security incidents. Convergent partners with Brivo to offer you tailored and advanced analytics as part of your internal management process.
Surveillance Security
Our surveillance services ensure seamless integration of your camera system including intrusion detection, access control events, and surveillance monitoring. Surveillance systems from Convergent protect your business and empower you with precision technology. Our services include IP-High-Definition cameras, building access control system integration, audit trail reporting, video AI analytics, remote monitoring, intrusion detection and more. Convergent partners with Turing to offer you advanced surveillance services.
Voice Communications
Our communication solutions for businesses provide phone systems, intercoms, and paging tailored for your line of work. Convergent partners with GoTo providing a robust solution of secured communication via desk phone or softphone apps. GoTo's mobile and desktop apps allow end users to take business anywhere while providing a clear separation between business and personal communication. Video door intercoms allow for seamless integrations connecting voice with the phone system, video with surveillance system & door entry with the access control system.
Technology Support & Helpdesk
Technology support and helpdesk is the frontline defense and support for businesses like yours. Technology support provides you with the essential technical assistance for your employees, ensuring smooth operations across your technology platforms. Our support services enhance productivity by addressing technical technology issues, minimizing downtime, and allowing employees to focus on their core tasks without disruption. Our approach is a proactive one that prevents small problems from escalating into major ones. Our helpdesk improves employee satisfaction by offering timely assistance and resolving issues effectively - this is a must for a positive work environment, cultivating trust in your Technology infrastructure.